FAQ
B- Baby bed
We would be more than glad to offer you a baby bed for an extra charge of 15€ for the entire stay. - Bicycle
For 12€ a day you can rent a bike (1st of April - 15th November) based on availability. (50€ deposit per bike). - Berlin Welcome Card
The Berlin Welcome Cards are 24/7 available at the reception.
C
- Check -in/-out
Check -in time is 2 PM and Check-out time is from Mo. – Fr. 11 AM and Sa. – Su. 12 AM. Based on availability a late check-out (till 2 PM) can be arranged for an extra charge of 15€ per person, please ask/inform the reception. - Celebrations / Weddings / Anniversaries
We would be delighted to welcome you in our hotel on a festive occasion. Our spacious restaurant is located on the ground floor. Table reservations possible at the reception 24/7.
I
- Internet
Wi-Fi is available in the lobby, in rooms and is free of charge. In order to use our Internet-Terminals you need a password that costs: 1h – 1€; 3h – 2,5€.
K
- Key
The key to your room you will receive upon arrival and must be handed back to the front desk upon departure. We kindly ask you when leaving the hotel to leave the key at the reception. In case of loss an extra fee will be charged.
L
- Laundry an Ironing Service
For laundry service please ask at the reception. One load of laundry and costs 9 € drying is included. For an extra charge we provide ironing service. - Luggage
You can store your luggage in our luggage-room FREE of charge.
P
- Parking
Please don’t forget to buy a parking ticket for your car at the reception. A car – 6€/night; a bus/truck – 15€/night - Payment
The Aga’s Hotel accepts cash and/or payments by card, VISA, MasterCard for an extra fee. By online bookings the given credit card data valid only as a guarantee for your reservation, and it will be charged only in case of No-Show. Payment is due upon arrival. - Pets/ Dogs & Cats
Small pets (cats & dogs) are allowed. Please advise the reception prior to arrival about it. Please be advised that the pets are NOT allowed in the hotel’s restaurant.
R
- Reception / Hotel bar & restaurant
The reception and the hotel bar are open 24/7. Our team would be delighted to serve you. On the ground floor of the hotel is our cozy restaurant where you can enjoy our kitchen and have a nice time
S
- Smoking
in the entire hotel is completely forbidden.
T
- Tours
For groups, we can organize city tours. Please ask our receptionists. Also, you will find comprehensive information material in our hotel’s lobby area for sightseeing tours.
W
- Wake up service
If you have to wake up at a specific time, please inform the reception.
